Terms of Service
These terms form the agreement between you, the merchant, and Express RV International LLC, the operator of Profytly. Installing the app means accepting them.
1. Acceptance and eligibility
By installing or using Profytly you agree to these Terms, to our Privacy Policy, our Acceptable Use Policy and, where applicable, our Data Processing Addendum. You must be at least 18 and authorised to act for the Shopify store you install on. If you are accepting on behalf of a company, you confirm you may bind it.
2. What the service does
Profytly computes and displays net profit, cost of goods sold, expenses and advertising analytics for your Shopify store, using data you authorise us to read. It is a decision-support and reporting tool.
It is not accounting, tax, legal or financial advice, and it is not a bookkeeping system of record. Figures depending on inputs you provide — cost overrides, expenses, manually entered ad spend — are only as accurate as those inputs. You remain responsible for your own bookkeeping, VAT and tax filings.
3. Your account and your data
You keep all rights in your store data. You grant us only the licence needed to process it in order to provide the service to you. You are responsible for keeping your Shopify admin and any back-office credentials secure, and for everything done through your account.
You confirm you have the right to give us access to the data you connect, including any advertising account you link.
4. Plans, billing and trials
Plans and prices are shown in the app and on our pricing section. Free covers up to 50 orders per month; Starter is $9.99/month up to 800 orders; Growth is $19.99/month with unlimited orders. Paid plans include a 14-day free trial.
All charges are processed through Shopify's Billing API and appear on your regular Shopify invoice. We never handle your payment details. Charges recur monthly until cancelled. Prices are exclusive of any taxes Shopify applies at checkout.
No overage charges, on any plan. If you exceed your plan's order allowance we notify you inside the app and continue showing your existing data. Nothing is charged automatically beyond the plan you selected. We will never move you to a higher-priced plan without you choosing it.
5. Price changes
We may change prices with at least 30 days' notice given inside the app and by email. A price change never applies to a billing period you have already paid for, and you may cancel before it takes effect. Existing paid subscribers keep their current price for at least 12 months from the date they subscribed.
6. Cancellation and refunds
Cancel or downgrade at any time from the billing page inside the app, or by uninstalling from your Shopify admin. Cancellation stops all future charges immediately and no charge continues after uninstallation. Refund terms are set out on our Support & Refunds page.
7. Availability
We aim for high availability but do not offer a contractual uptime guarantee on these plans. Planned maintenance is announced in advance where practical. The service depends on Shopify and, if you connect them, on third-party advertising APIs; interruptions or changes on their side can affect data freshness, and we are not responsible for their downtime.
8. Acceptable use
You may not resell or white-label the service without written agreement, attempt to circumvent plan limits, reverse-engineer the app, scrape or overload the service, or use it for anything unlawful. The full rules are in the Acceptable Use Policy; breaching them may lead to suspension.
9. Intellectual property
The app, its interface, calculations and documentation remain our property. These Terms grant you a non-exclusive, non-transferable right to use the service while your subscription is active. Feedback you send us may be used to improve the product without obligation to you.
10. Accuracy disclaimer
We source every figure directly from Shopify and from connected advertising platforms, and we label any value that had to be estimated. Even so, upstream data can be incomplete or delayed, and figures can change when refunds or edits arrive. Do not treat a number in this app as a substitute for reconciled accounts.
11. Warranties and liability
The service is provided "as is" and "as available", without warranties of any kind to the maximum extent permitted by law.
We are not liable for indirect, incidental, special or consequential damages, nor for lost profits, lost revenue, lost data or business decisions taken on the basis of figures shown in the app. Our total aggregate liability arising from the service is limited to the amounts you actually paid us in the 12 months preceding the event giving rise to the claim.
Nothing here excludes liability that cannot lawfully be excluded, including liability for fraud, gross negligence, or death or personal injury caused by negligence. If you are a consumer, your mandatory statutory rights are unaffected.
12. Indemnity
You will indemnify us against third-party claims arising from your unlawful use of the service, or from your not having the rights to data you connected to it.
13. Suspension and termination
We may suspend or terminate an account that breaches these Terms or the Acceptable Use Policy, that fails to pay, or whose use threatens the security or stability of the service. Except where the breach is severe or unlawful, we give notice and a chance to fix the problem first. You may terminate at any time by uninstalling. On termination your data is deleted as described in the Privacy Policy; export anything you want to keep beforehand.
14. Changes to the service and to these terms
We may add, change or remove features. If a change materially reduces core functionality, or if we materially change these Terms, we give at least 30 days' notice in the app and by email; continuing to use the service after that means accepting the new version. If you do not accept it, cancel before it takes effect.
15. Relationship with Shopify and other platforms
Profytly is an independent application. It is not affiliated with, endorsed by or sponsored by Shopify Inc., Meta Platforms Inc., Google LLC, TikTok or Snap Inc. Your use of each of those platforms remains governed by that platform's own terms. Where Shopify's App Store or Partner Program rules impose obligations on us that conflict with these Terms, those rules prevail.
16. Governing law
These Terms are governed by the laws of the State of New Mexico, United States, without regard to its conflict-of-law rules. The courts located in Bernalillo County, New Mexico have exclusive jurisdiction over disputes, and both parties consent to that venue.
This does not deprive you of the protection of mandatory law in your own country. If you are a merchant established in the EEA or the UK, nothing here removes rights you have under local consumer or data protection law, or your right to bring proceedings before, or complain to, the authorities of your own country where that law gives you the right.
17. Miscellaneous
If a provision is held invalid, the rest remains in force. Our not enforcing a right is not a waiver of it. You may not assign this agreement without our consent; we may assign it as part of a merger or sale of the business, with notice to you. These Terms, with the documents they reference, are the entire agreement between us.
18. Contact
Express RV International LLC, 2201 Menaul Blvd NE, Ste A, Albuquerque, NM 87107, United States
New Mexico Business ID 7272839
profytly@gmail.com